Category: IT in Healthcare

Is AI a Help or Hindrance to Radiologists? It’s Down to the Doctor

New research shows AI isn’t always a help for radiologists

Photo by Anna Shvets

One of the most touted promises of medical artificial intelligence tools is their ability to augment human clinicians’ performance by helping them interpret images such as X-rays and CT scans with greater precision to make more accurate diagnoses.

But the benefits of using AI tools on image interpretation appear to vary from clinician to clinician, according to new research led by investigators at Harvard Medical School, working with colleagues at MIT and Stanford.

The study findings suggest that individual clinician differences shape the interaction between human and machine in critical ways that researchers do not yet fully understand. The analysis, published in Nature Medicine, is based on data from an earlier working paper by the same research group released by the National Bureau of Economic Research.

In some instances, the research showed, use of AI can interfere with a radiologist’s performance and interfere with the accuracy of their interpretation.

“We find that different radiologists, indeed, react differently to AI assistance – some are helped while others are hurt by it,” said co-senior author Pranav Rajpurkar, assistant professor of biomedical informatics in the Blavatnik Institute at HMS.

“What this means is that we should not look at radiologists as a uniform population and consider just the ‘average’ effect of AI on their performance,” he said. “To maximize benefits and minimize harm, we need to personalize assistive AI systems.”

The findings underscore the importance of carefully calibrated implementation of AI into clinical practice, but they should in no way discourage the adoption of AI in radiologists’ offices and clinics, the researchers said.

Instead, the results should signal the need to better understand how humans and AI interact and to design carefully calibrated approaches that boost human performance rather than hurt it.

“Clinicians have different levels of expertise, experience, and decision-making styles, so ensuring that AI reflects this diversity is critical for targeted implementation,” said Feiyang “Kathy” Yu, who conducted the work while at the Rajpurkar lab with co-first author on the paper with Alex Moehring at the MIT Sloan School of Management.

“Individual factors and variation would be key in ensuring that AI advances rather than interferes with performance and, ultimately, with diagnosis,” Yu said.

AI tools affected different radiologists differently

While previous research has shown that AI assistants can, indeed, boost radiologists’ diagnostic performance, these studies have looked at radiologists as a whole without accounting for variability from radiologist to radiologist.

In contrast, the new study looks at how individual clinician factors – area of specialty, years of practice, prior use of AI tools – come into play in human-AI collaboration.

The researchers examined how AI tools affected the performance of 140 radiologists on 15 X-ray diagnostic tasks – how reliably the radiologists were able to spot telltale features on an image and make an accurate diagnosis. The analysis involved 324 patient cases with 15 pathologies: abnormal conditions captured on X-rays of the chest.

To determine how AI affected doctors’ ability to spot and correctly identify problems, the researchers used advanced computational methods that captured the magnitude of change in performance when using AI and when not using it.

The effect of AI assistance was inconsistent and varied across radiologists, with the performance of some radiologists improving with AI and worsening in others.

AI tools influenced human performance unpredictably

AI’s effects on human radiologists’ performance varied in often surprising ways.

For instance, contrary to what the researchers expected, factors such how many years of experience a radiologist had, whether they specialised in thoracic, or chest, radiology, and whether they’d used AI readers before, did not reliably predict how an AI tool would affect a doctor’s performance.

Another finding that challenged the prevailing wisdom: Clinicians who had low performance at baseline did not benefit consistently from AI assistance. Some benefited more, some less, and some none at all. Overall, however, lower-performing radiologists at baseline had lower performance with or without AI. The same was true among radiologists who performed better at baseline. They performed consistently well, overall, with or without AI.

Then came a not-so-surprising finding: More accurate AI tools boosted radiologists’ performance, while poorly performing AI tools diminished the diagnostic accuracy of human clinicians.

While the analysis was not done in a way that allowed researchers to determine why this happened, the finding points to the importance of testing and validating AI tool performance before clinical deployment, the researchers said. Such pre-testing could ensure that inferior AI doesn’t interfere with human clinicians’ performance and, therefore, patient care.

What do these findings mean for the future of AI in the clinic?

The researchers cautioned that their findings do not provide an explanation for why and how AI tools seem to affect performance across human clinicians differently, but note that understanding why would be critical to ensuring that AI radiology tools augment human performance rather than hurt it.

To that end, the team noted, AI developers should work with physicians who use their tools to understand and define the precise factors that come into play in the human-AI interaction.

And, the researchers added, the radiologist-AI interaction should be tested in experimental settings that mimic real-world scenarios and reflect the actual patient population for which the tools are designed.

Apart from improving the accuracy of the AI tools, it’s also important to train radiologists to detect inaccurate AI predictions and to question an AI tool’s diagnostic call, the research team said. To achieve that, AI developers should ensure that they design AI models that can “explain” their decisions.

“Our research reveals the nuanced and complex nature of machine-human interaction,” said study co-senior author Nikhil Agarwal, professor of economics at MIT. “It highlights the need to understand the multitude of factors involved in this interplay and how they influence the ultimate diagnosis and care of patients.”

Source: Harvard Medical School

Is Home the Next Frontier for Patient-centric Healthcare?

Photo by Asterfolio on Unsplash

Can technological advances enable a new era of patient-centric healthcare that goes beyond the boundaries of healthcare providers and extends to patients’ homes?

This dynamic is already unfolding in the global healthcare sector, says Nazia Pillay, Partner Head at SAP Africa – and Africa isn’t far behind.

“The emergence of patient-centric healthcare holds immense promise for better patient experiences, greater accessibility, and improved healthcare outcomes,” says Pillay. “Supported by rapid advances in a range of complementary technologies and driven by a growing need to expand healthcare access, the adoption of patient-centric healthcare models represents the next step in the evolution of healthcare provision.”

Flipping the healthcare model

Until now, healthcare service models have required that patients navigate through often-complex systems to receive diagnoses, treatment and medical advice. Patient-centric healthcare reimagines this dynamic, building systems around the needs and preferences of the patient and prioritising the quality of their experience.

A 2021 report by KPMG found that 79% of healthcare CEOs believed the sector needed to take a more patient-centric approach in order to better respond to patient needs and preferences. However, only 31% rated their organisation’s ability to do so as ‘excellent’.

“A patient-centric healthcare approach prioritises elements such as patient experience and multi-dimensional team engagement, leading to a more holistic patient engagement, explains Johann Joubert, CEO at Converge Solutions. “This approach also makes healthcare more accessible and affordable as the patient can receive expert services in the comfort of their homes. Home-based patient-centric healthcare also benefits the whole ecosystem as the hospital bed becomes available to patients who require more intensive care, while the overall cost of healthcare delivery can be driven downward.”

He adds that, to achieve this, healthcare providers must consider what might be viewed as non-conventional investments in technology to drive innovation across patient-centric operations. “The healthcare system, for valid reasons, is slow to innovate, but we cannot stagnate. The future of healthcare must be different, if we want better patient outcomes and more affordable and accessible healthcare services.”

Healthcare access reaches patients’ homes

Global healthcare providers are increasingly shifting to home-based care models that provide primary, acute and palliative care at the patient’s home. “Home-based care represents a golden opportunity to improve the quality of care while also lowering healthcare costs,” says Joubert. “The world is not as it was twelve months ago. Rapid advances in a range of enabling technologies such as AI, connectivity and device mobility have already set new thresholds of digital possibilities. What was science fiction two years ago, will be mainstream in the next twenty-four months.”

Joubert adds that, in his view, connected intelligence and microservices is the way of the future. “To try and do everything yourself would put you at a disadvantage. Instead, we hand-pick our partners and then combine the expertise of each partner to ensure rapid, relevant, affordable healthcare solutions with tangible value.”

Pillay adds: “Healthcare providers are increasingly adopting powerful new technologies ranging from advanced analytics to cloud capabilities, as well as a range of tools to improve planning, human capital management, financial processes and CRM-based technologies to enable the delivery of personalised healthcare. Over the next few years, the focus is likely to shift slightly to include emerging technologies that enable home-based care and diagnosis, such as AI and machine vision.”

Technology building blocks for improved healthcare

A McKinsey study noted the growing impact of several technologies on healthcare systems and services, including Generative AI to boost productivity and content development

However, to achieve this, healthcare providers will need to lay the technological foundation that will enable the integration of new healthcare innovations.

“The digital transformation of the healthcare industry at a global level is being enabled across a range of patient-centric technologies, spanning from improved healthcare data and analytics to smart healthcare operations and greater empowerment of healthcare workers,” says Pillay. “The outcomes of this transformation can be felt across patient engagement, patient diagnosis and the broader patient experience, as well as providers’ ability to convert health data into health insights to drive improved patient outcomes. And considering the acute skills shortage throughout the continent’s health sector, the use of technology to drive better employee experiences and improve talent retention is immensely valuable.”

Growing evidence for patient-centric model

According to Joubert, the evidence for a more patient-centric healthcare model is clear. “We survey more than fifty thousand patients every month and their feedback confirms that patients want more curated information, more medical worker engagement and rapid responses to questions. It is not only about the patient though. Healthcare is a collective effort and as much as our focus is on patient outcomes, this means we need to take the nursing community on the journey with us. Informed and knowledgeable collaboration is critical.”

Joubert points to the rapid recent advances in AI as an opportunity for the healthcare sector, with Generative AI becoming ‘mainstream’ just more than a year ago. “At the moment there are multiple schools of thought. Some argue that we are entering a ‘trough of disillusionment’, where we will realise AI is not the answer to every problem. Others argue that we are only now at very advent of the exponential AI explosion that will erupt over the next twelve to twenty-four months. I believe both views hold merit. AI is certainly not the answer to every problem. As in the case of IoT over the last couple of years, we will get smarter in how we apply the technology and, most importantly, how we do so in an ethical manner.”

He adds that the healthcare sector must embrace digital capabilities or risk becoming irrelevant in the next five years. “The healthcare industry, by virtue of erring on the side of caution and being highly regulated, typically steers away from disruption or transformation. But unless the healthcare providers embrace digital capabilities and explore the best applications of technology to improve healthcare outcomes, they won’t survive the years ahead.”

Getting the Most from AI in MedTech Takes Data Know-How

As a leader in Medical Technology innovation, InterSystems, a pioneer in healthcare data platform development, has learned, understood, and incorporated pivotal insights from its extensive experience in digital health solutions. That experience points up the need to give AI a strong foundation.

We understand the importance of leveraging AI to drive transformative change in healthcare. Our latest white paper, “Getting the Most from AI in MedTech Takes Data Know-How,” dives into the challenges and opportunities facing MedTech companies venturing into the realm of AI. From data cleanliness to privacy and security considerations, we address key issues that MedTech companies must navigate to succeed in today’s rapidly evolving healthcare landscape.

AI in MedTech Takes Data Know-How

The promise of AI in revolutionising MedTech is undeniable. AI in varying forms and degrees is forecasted to save hundreds of thousands of lives and billions of dollars a year. But here’s the catch- AI models are only as good as the data they’re built on. An AI application can sift through large amounts of data from various Electronic Health Record (EHR) environments and legacy systems and identify patterns within the scope of its model, but it can’t identify data that exists outside of those boundaries.

If one asks “What risk factors does the patient have for stroke?”, AI can only answer based on the information that’s there. Sometimes, things get lost in translation, and that’s why interoperability – the ability to exchange information in a way that ensures the sender and receiver understand data the same way is crucial.

InterSystems: Your Data Sherpa:

Ever wondered why some AI models in MedTech fall short? It’s all about the data. This means MedTech companies can’t just lean on their currently used standard but should consider all those in which relevant data is captured in the market or build on a platform that does.

With InterSystems by your side, you gain access to a treasure trove of healthcare data expertise. One of the benefits of our business is that it’s much broader than a single EHR. This means providing software solutions like The HL7® FHIR® (Fast Healthcare Interoperability Resources) offering a comprehensive view of patient data, accelerating development timelines, and delivering tangible results that showcase the value of your innovations.

Clean Data Is a Must

Data cleanliness is key in the world of AI. Pulling data from various sources presents its own set of challenges, from ensuring data cleanliness to reconciling discrepancies and omissions. Raw data is often messy, inconsistent, and filled with gaps like missing labels. If the data fed into an AI model is incomplete and error-ridden, the conclusions drawn from its analysis will be similarly flawed and suspect. Thus, maintaining high standards of data quality is essential to ensure the accuracy and effectiveness of AI-driven insights.

Henry Adams, Country Manager, InterSystems South Africa, says: “InterSystems advocates for robust preprocessing, cleaning, and labelling techniques to ensure data quality and integrity. Our platform keeps track of data lineage, simplifies labelling, and aggregates health data into a single, patient-centric model ready for analysis”.

Privacy, Security, and Reliability: The Sweet Success!

Privacy and security are essential across industries, but they are even more critical for MedTech product developers. Handling sensitive patient data necessitates strict adherence to regulations like HIPAA and GDPR to safeguard patient confidentiality and comply with legal requirements. Beyond regulatory compliance, ensuring privacy and security is crucial for maintaining patient safety, preserving reputation and trust, and fostering collaboration within the industry.

To help MedTech companies comply with regulations and safeguard patient data, InterSystems’ platform meets needs across major deployments, such as a nonprofit health data network and uses techniques like redundant processing and queues built into the connective tissue of their software. Reliable connectivity solutions ensure seamless data exchange, even in the most demanding healthcare environments.

Charting the Course Forward

If you are a MedTech company still struggling to make sense of siloed healthcare data for your AI initiatives? We have the answers-collaboration with the right partner is essential for integrating AI into medical practices. An ideal partner understands the need for data acquisition, aggregation, cleaning, privacy, and security regulations. “With InterSystems as your partner and by your side, you can navigate the complexities of AI integration and drive transformative innovation in healthcare, making MedTech excellence easier to attain,” concludes Adams.

You can learn more about our support for MedTech innovation at InterSystems.com/MedTech.

For more information or to download the guide, please visit!